I debated for a long time about writing this post, but desperate times!
Our home is split into two flats- the ground floor (us) and the first floor, where my neighbour A lives alone. A has serious mental health issues- we were not aware of this when we bought our home a few years ago. In fact, the estate agent said that a “single, quiet, professional woman” lived there. Yeah right.
In the 6 years that we’ve been here, we have:
1) Dealt with her shouting episodes when she’s not taken her medication
2) Had really dodgy men in our shared hallway, for god knows what reason- who called me a bitch when I told them to leave.
3) An even dodgier boyfriend that has been rude and aggressive towards us (thankfully no longer on the scene it seems)
4) We have put out a fire in her kitchen, after she walked out the house and into the street after telling us, as an afterthought, that we ought to get out.
5) She has flooded her flat, which in turn flooded through our ceiling and caused us even more property damage and repairs. I woke up early one morning to the sounds of rain coming from our kitchen…it was literally showering down with water from her kitchen leak.
6) And the piece de resistance- infested her flat with RATS AND COCKROACHES because she cannot cope living on her own. In fact the pest controller that we hired said it was one of the worst infestations he had ever seen.
Honestly, the list goes on. I have no doubt that had we not put that fire out, the whole house- including our neighbours- would have burnt down.
I have complained to Haringey Council- zero help.
I have complained to her Housing Association, Circle 33- little help. In fact, we paid for a pest controller and sent them the report and only then did they do anything.
I have spoken to her doctors at her hospital- they say they can’t do anything since she is regularly taking her medication and refuses to go into assisted living accommodation.
Darn it, I have even had a letter sent to my local MP (his office replied- said they were busy cleaning up the London riot aftermath?!)
Your first home together is meant to be a dream- because of our problems with her, I have never truly felt at ease or allowed myself to fall in love with our flat. It’s been so stressful and infuriating when the place you have saved everything for, to invest in, is put in danger. We have reached out for help through all the official channels and have been ignored or at best, made to feel like we are wasting their time.
Tonight, as the water leak drips through our light, as I sit here worrying about the electrics and the money that it is going to cost to repair the unseen damage- money that we should be setting aside towards our wedding day- is going be thrown at yet another fruitless endeavour to get her out of that flat and to patch up the damage inflicted on our home. Our dream home is in fact, a nightmare.
The emergency plumber the Out of Hours team for Circle Housing have sent has confirmed that there is definitely structural damage- which is the worst case scenario I feared. I can’t help but wonder if I had been listened to in my last complaint a few months ago- would it have gotten this bad?
Have you ever had a nightmare neighbour? Did you manage to resolve your problems? Any tips or advice gratefully recieved!
These are the Twitter handles for Haringey Council and Circle Housing- please help me get their attention!
Haringey Council: @haringeycouncil
Circle Housing: @circlehousing
*Update: 28th Oct
– Circle sent one contractor out to assess the ceiling in our bathroom- he said it was not immediately dangerous but there was definite structural damage and said it needed to be replaced/repaired asap.
– Circle sent a plumber; originally booked 2 weeks ago- who has blatantly only temporarily fixed the leak. He was in and out of the house in 30 minutes. Nothing dries off adequately in 30 minutes. He was also pretty disgusted by the state of my neighbour’s flat, I don’t blame him for leaving pronto. He said her entire flat needs to be redone, as it’s in a terrible state.
– 8 days after this original post, I feel like little progress has been made. If you can call it progress- it feels like a band aid has been used to stop a ship from sinking.
*Update: 23rd November
– still no repairs. Out of frustration I have emailed the CEO of Circle Anglia.